{"id":136,"date":"2026-06-12T15:17:53","date_gmt":"2026-06-12T21:17:53","guid":{"rendered":"https:\/\/weroferretero.com\/?page_id=136"},"modified":"2026-06-12T15:47:26","modified_gmt":"2026-06-12T21:47:26","slug":"envio-devoluciones-y-garantias","status":"publish","type":"page","link":"https:\/\/weroferretero.com\/index.php\/envio-devoluciones-y-garantias\/","title":{"rendered":"Env\u00edo Devoluciones y Garant\u00edas"},"content":{"rendered":"\t\t
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POL\u00cdTICAS DE ENV\u00cdO, DEVOLUCIONES Y GARANT\u00cdAS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u00daltima actualizaci\u00f3n: Junio 2026<\/p>

ENV\u00cdOS<\/b><\/span><\/h5>
Cobertura<\/b><\/span><\/h5>

Realizamos env\u00edos a toda la Rep\u00fablica Mexicana.<\/p>

Tiempos de entrega<\/b><\/span><\/h5>

Los tiempos estimados de entrega son:<\/p>

  • 1 a 5 d\u00edas h\u00e1biles para zonas metropolitanas<\/span><\/li>
  • 3 a 10 d\u00edas h\u00e1biles para zonas extendidas o for\u00e1neas<\/span><\/li><\/ul>

    Los tiempos pueden variar dependiendo de la paqueter\u00eda y disponibilidad del producto.<\/p>

    Costos de env\u00edo<\/b><\/span><\/h5>

    El costo de env\u00edo se calcula autom\u00e1ticamente al finalizar la compra y depender\u00e1 del destino, peso y volumen del pedido.<\/p>

    Seguimiento<\/b><\/span><\/h5>

    Una vez enviado el pedido, el cliente recibir\u00e1 informaci\u00f3n de rastreo por correo electr\u00f3nico o WhatsApp.<\/p>

    DEVOLUCIONES<\/b><\/span><\/h5>
    Plazo para solicitar devoluci\u00f3n<\/b><\/span><\/h5>

    El cliente podr\u00e1 solicitar una devoluci\u00f3n dentro de los primeros 7 d\u00edas naturales posteriores a la recepci\u00f3n del pedido.<\/p>

    Condiciones<\/b><\/span><\/h5>

    Para aplicar una devoluci\u00f3n:<\/p>

    • El producto debe estar sin uso<\/span><\/li>
    • Debe conservar su empaque original<\/span><\/li>
    • Debe incluir accesorios y manuales<\/span><\/li>
    • Debe presentarse comprobante de compra<\/span><\/li><\/ul>
      Productos no elegibles<\/b><\/span><\/h5>

      No aplican devoluciones en:<\/p>

      • Productos usados<\/span><\/li>
      • Productos da\u00f1ados por mal uso<\/span><\/li>
      • Productos sobre pedido o personalizados<\/span><\/li><\/ul>
        Proceso<\/b><\/span><\/h5>

        El cliente deber\u00e1 contactar al \u00e1rea de atenci\u00f3n para iniciar el proceso de devoluci\u00f3n.<\/p>

        GARANT\u00cdAS<\/b><\/span><\/h5>

        La garant\u00eda aplicar\u00e1 conforme a las pol\u00edticas del fabricante.<\/p>

        En caso de defecto de fabricaci\u00f3n:<\/p>

        • El cliente deber\u00e1 reportarlo<\/span><\/li>
        • Se realizar\u00e1 validaci\u00f3n del producto<\/span><\/li>
        • La resoluci\u00f3n podr\u00e1 incluir reparaci\u00f3n, reemplazo o reembolso<\/span><\/li><\/ul>

          Los da\u00f1os ocasionados por uso incorrecto no est\u00e1n cubiertos.<\/p>

          CANCELACIONES<\/b><\/span><\/h5>

          Los pedidos podr\u00e1n cancelarse \u00fanicamente antes de ser enviados.<\/p>

          Una vez embarcado el pedido, aplicar\u00e1n las pol\u00edticas de devoluci\u00f3n correspondientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          POL\u00cdTICAS DE ENV\u00cdO, DEVOLUCIONES Y GARANT\u00cdAS \u00daltima actualizaci\u00f3n: Junio 2026 ENV\u00cdOS Cobertura Realizamos env\u00edos a toda la Rep\u00fablica Mexicana. Tiempos […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-136","page","type-page","status-publish","hentry"],"yoast_head":"\nEnv\u00edo Devoluciones y Garant\u00edas - WEROFERRETERO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/weroferretero.com\/index.php\/envio-devoluciones-y-garantias\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Env\u00edo Devoluciones y Garant\u00edas - WEROFERRETERO\" \/>\n<meta property=\"og:description\" content=\"POL\u00cdTICAS DE ENV\u00cdO, DEVOLUCIONES Y GARANT\u00cdAS \u00daltima actualizaci\u00f3n: Junio 2026 ENV\u00cdOS Cobertura Realizamos env\u00edos a toda la Rep\u00fablica Mexicana. 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